Shipping Policy
Shipping Policy for Trusty Bee Ltd.
Thank you for visiting Trusty Bee. This Shipping Policy outlines the terms and conditions related to the shipment of our products. By placing an order with us, you agree to the terms outlined below.
Shipping Zones
We currently offer shipping within the United Kingdom. We do not offer international shipping at this time.
Order Processing Time
Orders are typically processed within 2 business days from the date the order is placed. Please note that orders are not processed on weekends or holidays.
Shipping Methods and Rates
We offer the following shipping methods:
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
Shipping rates are calculated based on the weight of the package and the selected shipping method. The shipping cost will be displayed at checkout before the completion of your order.
Order Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Delivery Estimates
Delivery estimates are provided for informational purposes only and are not guaranteed. Actual delivery times may vary depending on factors such as weather conditions, carrier delays, and destination location.
Shipping Restrictions
We are unable to ship to PO boxes or APO/FPO addresses. Additionally, we do not ship to international addresses outside of the United Kingdom at this time.
Order Changes and Cancellations
If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, we are unable to make any changes or cancellations.
Damaged or Lost Shipments
In the event that your order is damaged or lost during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.
Contact Us
If you have any questions about our Shipping Policy, please contact us at letstalk@trustybee.co.uk
Policy Changes
We reserve the right to update or change our Shipping Policy at any time. Any changes will be posted on this page with the updated revision date. We encourage you to review this policy periodically for any updates.